Contact us

Welcome to our Novaverse online store! We're dedicated to providing you with an exceptional shopping experience, and our commitment extends beyond just offering great products. If you have any questions, concerns, or feedback, our customer support team is here to assist you every step of the way.

Here's how you can get in touch with us:

Email: Feel free to drop us an email at support@novaverse.com for any inquiries regarding your orders, product information, or general assistance. Our team strives to respond to all emails promptly within 24 hours, excluding weekends and holidays.

 Live Chat: Need immediate assistance? Our live chat feature is available during business hours to address your queries in real-time. Simply click on the chat icon located at the bottom right corner of your screen to start a conversation with one of our friendly representatives.